Terms And Conditions

By placing an order from The Sole Scene, you are purchasing a product subject to the following terms and conditions:

Due to the amount of replica products within the market, we are unable to offer any refunds or exchanges, therefore all purchases made are final. In the unlikely event that an incorrect item is received, we must be informed within 5 working days from the time of delivery. The item must be returned within 10 working days in its original packaging, unused and in resalable condition.

Postage

Certain highly priced products are eligible for hand-delivery within the UK by a Sole Scene representative. All other products are sent double boxed with additional packaging to protect the original shoe box.

We send all of our packages via Royal Mail on a signed for delivery service. Whilst we aim to get it to you the next working day, it could be 3-5 working days from the time of order. If you are not based in the UK, the following postage times are applicable:

Europe: 4-7 working days

Rest of the World: 7-12 working days.